Healthwatch Lincolnshire has just outlined its plans for the 2021-22 contract year and this information is now available in the full Annual Plan for the public to view.

As the statutory independent champion for Social Care, Health Service Users and the General Public, Healthwatch Lincolnshire has a key role in helping to make sure that the planning and delivery of services take into consideration the needs and wishes of the people who use them.

It plays an essential role in gathering people’s views of the services they use and then shares these insights with the organisations that plan and provide key services.

Over the next year, Healthwatch Lincolnshire aims to:

  • Continue to influence Commissioners and Providers on how they engage and involve the public voice
  • Increase the volume and quality of insights received from the Public and Service Users in order to deepen our understanding of their experiences
  • Ensure that the work of Healthwatch Lincolnshire is transparent, effective and sustainable within the contract allocation

Dean Odell, Healthwatch Lincolnshire Contract Coordinator said “I am pleased to share with you the Healthwatch Lincolnshire Annual Plan for 2021/2022. This will shape the direction of our efforts to provide residents of Lincolnshire with an opportunity to have their voices heard regarding Health and Social Care services. The impact of our work is crucial to inform change. We want to keep you involved in our work.”

The outlined activity over the next year focusses around two main themes: Integration of services and COVID-19 recovery

  1. Integrated Services – Service users’ experiences of Social Care and Health working together in Lincolnshire

Integration is about everyone, patients’ carers, communities, and workforce. Crucial to its success we will be listening to patient experiences. Healthwatch Lincolnshire will ensure that representative patient voice is fully considered or heard in service commissioning and development.

  • COVID-19 Recovery

Moving into the new contract year it is important that the impact COVID-19 pandemic is having in Lincolnshire is fully acknowledged. Healthwatch Lincolnshire wants to gather views from the public on COVID-19 recovery, to support and influence service changes and to help improve patient experience and outcomes.

The Healthwatch Lincolnshire team are continually hearing from residents of Lincolnshire about problems with accessing Primary Care, GPs, Dentists and Mental Health Services, as well as long hospital waits for treatment and appointments.  They also want to hear more about peoples’ experiences of Social Care in Lincolnshire.

The aims of these priorities are:

  • Identifying what works
  • What needs improving?
  • What needs are not being met?
  • Gaps in service provision

The full Annual plan is available to view on the website:

If you would like any further information or wish to sign up to receive regular Healthwatch updates, please contact or call 01205 820 892.

Healthwatch Lincolnshire outlines key plans for 2021-22